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Toll-Free
Numbers
Getting
a toll-free number is easy. Once you choose which company
you want to work with, you just set it up to forward calls from your
new toll-free number to any phone number you want – your home phone,
your cell phone, etc.
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TIP:
If
you have your calls forwarded to your home phone, see if your phone
company offers "Ringmaster Service." For a couple bucks a month,
it allows you to have a second phone number, like for teenagers, on the
same phone line so when calls for that number come in, your phone has a
distinctive ring and you immediately know who the call is for.
So if you have this on your home phone, you’ll know which calls are
personal (“Hello”) and which are for your business (“Thank you for
calling _______. How can I help you?”) by the way it rings.
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Many toll-free providers
offer custom (vanity) numbers – 1-800-COMPANY – so you can have an
easy-to-remember phone number.
Some have monthly fees, some don’t. Each has different per-minute
rates.
Some offer extensions – press 1 for customer service (and it forwards
the call to one person’s phone), press 2 for technical support (and it
forwards the call to another person’s phone), etc.
Compare to see which one is right for you:
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Need Fax Too?
If clients send you a lot of faxes, instead of having one phone number
for calls and one for faxes, you can get one (local or toll free)
number for both your phone calls and faxes. Check out Office Depot’s Follow Me service.
It will route your calls to any phone number you want (your home
number, your cell, etc.) and your faxes will go straight to your
email’s Inbox.
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